Operating Model Review and Design
Is your operating model helping you deliver your strategy or making it harder than it needs to be?
Your operating model is what turns strategy into results. It shapes how work is organised, how decisions are made, how people collaborate and how value is delivered.
When it works well, people understand what matters, where they fit and how to deliver with confidence. When it doesn’t, effort is duplicated, accountabilities blur and delivery slows. We help organisations review, design and embed operating models that are practical, connected and ready to perform.
Our Approach
We help you understand how your operating model is working today, design what needs to change and support those changes to land in practice. Our approach looks across the seven dimensions that shape how a team or organisation works, so improvements are practical, connected and aligned to the outcomes you need to deliver.
We can support you through the following four phases, or just where you need us most:
1 Review the current state
Understand the baseline maturity of the current operating model including what is working, what is getting in the way, where misalignment is emerging and what needs to change to support performance.
2 Design the future model
Bring people together to co-design practical changes to the operating model to support your needs now and into the future, generating shared ownership and commitment.
3 Plan the change
Translate design into a clear pathway for implementation, adoption and measurable improvement over time.
4 Measure the impact
Continuously review how the changes are landing with your people, using insights to make deliberate improvements that strengthen the operating model further over time.
Our Tools & Insights
We use a holistic operating model framework to review how your organisation works in practice and where improvement will have the greatest impact. This gives leaders a structured, evidence-informed view of what is helping performance, what is getting in the way and where to focus effort next.
Our maturity assessment has been developed through years of experience supporting teams and organisations in complex environments. It draws on the lived experience of employees, leaders and teams to understand how the operating model is working in practice, not just how it is designed on paper. Through a simple assessment process, we surface practical insights that help diagnose what is working well, where misalignment is emerging and which focus areas will have the greatest impact. The assessment can also be repeated over time to track performance, show progress and help people see the impact of the changes they are making to their operating model. Yellow Hat uses these findings as a critical input to facilitated conversations where we create shared alignment, prioritise action and drive change forward with clarity and momentum.
Our Experience
We bring deep experience supporting operating model reviews, co-design and transformation across complex organisations. Our work combines executive alignment, stakeholder engagement, co-design and practical implementation planning so the operating model is not only well designed, but understood, owned and able to be delivered by those who live it.
Ready to start?
Get in touch to start to explore how we can help you review, strengthen or redesign your operating model so it is optimised, clearer and ready to deliver.
We can help you understand what is working, identify what needs to change and turn insights into practical action.
enquiries@yellowhatconsulting.com.au